Cancellation & Refund-Policy


Only valid payment methods acceptable to Buyfbservices Systems may be used, for orders and all refunds will be credited back through the same manner.

Concerning any payments by credit card or electronic funds transfer, by submitting your order for processing, you authorise us to charge your order (including taxes, shipping, handling and any amounts agreed upon before order submission) to your credit card or account.

If your credit card or account cannot be verified, or is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.

All prices and availability of products are subject to change without notice.

Taxes will be adjusted from the amount shown on the billing screens, which may be caused by several factors, including variances between processor programs and changes in tax rates.

The annual maintenance and annual mapping data licenses – charges shall become due and payable in advance on the anniversary date of the End User License Agreement (EULA) or (subject to prior termination under these terms) on any subsequent anniversary of the completion date (the renewal date).

An invoice will be sent around 30 days before amounts are due, this invoice will be the notification of increases.

In the event, this agreement is automatically renewed, per the provisions of the End User License Agreement (EULA, Exhibit or Schedules).

This agreement shall continue in full force and effect on the same terms save that any rise in the annual maintenance charges shall be limited to no more than the percentage increase in the Retail Prices Index (RPI) over the preceding 12 month period plus 1% during the first three (3) years of maintenance and support services, but no less than two percent (2%), unless stated in the agreement including schedules or exhibits.

After that, no such increase shall exceed five per cent (5%).

Any increase of the annual maintenance fee shall not occur more often than once in any twelve (12) consecutive month period.

For more detailed information, please reference the Maintenance, Support Services, Fees section of your EULA/SLA and Exhibit(s).

Our standard notice of cancelation period is 60 days before the renewal date of the End User Licnese Agreement (EULA) unless stated in the Agreement or Exhibits.